In this episode, the main crew discusses the good, the bad, and the ugly of surveys in the context of enterprise agility. They share personal experiences and insights on preparing for surveys, interpreting survey results, building trust, and protecting the integrity of surveys. The conversation highlights the importance of problem intent over solution intent in leadership and the role of empowerment and ownership in team success. The conversation explores the challenges of change and the importance of clear communication in sharing survey results. It emphasizes the need for leaders to empower teams and craft a narrative that enables problem-solving. Transparency and trust are key factors in managing survey results, and leaders should respect the privacy of teams while maintaining open lines of communication. The focus should be on learnings and actions, with leaders supporting and guiding teams rather than taking over. Ultimately, effective communication is crucial in driving successful survey initiatives and fostering a collaborative and empowered work environment.
00:00Introduction and Updates
02:32The Good, the Bad, and the Ugly of Surveys
04:02Preparing for Surveys
06:24Interpreting Survey Results
10:17Building Trust in Survey Results
13:27Intent of the Survey
16:18Trust and Transformation
19:43Empowerment and Ownership
21:14The Challenge of Change
22:00Crafting the Message
23:02Clear Communication
24:01Managing Survey Results
25:22The Power of Three
26:34Empowering Teams
27:02Crafting the Narrative
28:02Leadership and Problem Solving
29:28Transparency and Trust
31:01Respecting Privacy
32:27Managing Messages to Leaders
33:50Communication is Key
36:36Focus on Learnings and Actions
38:07Leadership as a Team Effort
39:27The Importance of Communication
40:04Wrap-up and Conclusion
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